FAQs

Processing time is currently around 2-5 days

Please allow up to 2 weeks for your order to be shipped. Phone case orders can take longer to ship depending on stock, keep that in mind when you order.

Standard tracked shipping

Every order has a tracking number unless it's less than 10€, in that case it won't be tracked! Delivery times apply to tracked packages

Delivery times

These times are for once your order has been shipped!
Delivery times can vary, these are just estimates according to previous orders. Every order is shipped with the fastest option available
❗️Please order in advance during holidays time such as Christmas, during this time orders take longer to get to you so please order at least 3 weeks before❗️

Portugal:  1-3 business days

Europe (including EU and non EU): 4-8 business days

United States of America: 7-10 business days (Shipping is currently suspended due to import laws)

Rest of the world: 7-15 business days

Keep in mind delays can happen and it's something that is out of my control, if you never got your order or need help feel free to message me and I'll do my best to help!

 

Once your order is shipped you will get an email with the tracking number! If you didn't get any tracking email your order hasn't been shipped yet! You won't have any updates on your order till it ships

They're unisex shirts, both t-shirts and sweatshirts. they can be a little oversized because of that, but you can check the measures of both in the pictures of every listing. Make sure to check that so you know what size to get!

Every shirt should be washed cold and inside out, better if air dried. Every order has a card on how to wash!

You can message me, either on instagram (@catisshop_) or email if you prefer, and I'll see if it's possible!